Question 1

I have an appointment but cannot make it. What should I do?

Accepted Answer

We understand that life happens! Sometimes things come up that require a change in your schedule. If you need to reschedule or cancel your appointment, we kindly ask that you let us know at least 48 hours in advance to avoid a possible cancellation fee. Please have a read of our full cancellation policy here.(https://www.aebodybar.com.au/terms-and-conditions) (https://www.aebodybar.com.au/terms-and-conditions)

Question 2

What is the best way to get in touch?

Accepted Answer

You are welcome to call us on 0422 860 686 or email admin@aebodybar.com.au. We may not be able to answer immediately if we are with another client however we will get back you to as soon as we can.

Question 3

I am currently pregnant. Do you offer pregnancy massage?

Accepted Answer

Unfortunately we do not have formal training in pregnancy massage. We recommend booking a facial treatment as these are all pregnancy safe, including the foot facial treatment.

Question 4

Why do I need to have a consultation before a microneedling treatment?

Accepted Answer

Microneedling is an advanced skin treatment that works by stimulating the body’s own wound healing processes in order to stimulate collagen production. The results are dependent on many factors including the health of your skin therefore we like to make sure our clients have a strong healthy barrier before performing this treatment and home care routine that is going to give optimal results.

Question 5

I have heard about corneotherapy but am not sure what it means. Can you please explain it to me?

Accepted Answer

Corneotherapy is a term that describes the practice of treating the skin in a way that supports it’s natural functions, rather than stripping or continually over-exfoliating it. It is a more holistic approach that recognises that our skin is our largest organ and is capable of performing all of the functions it is designed to, when it is healthy and supported.

Question 6

What is LED and how will it benefit my skin?

Accepted Answer

LED is a non-invasive light-based therapy treatment that uses targeted wavelengths of light to treat specific concerns within the skin. Led is suitable for most skins and can treat many skin conditions including acne, pigmentation, rosacea and aging. The results are accumulative and a course of regular treatments are recommended to achieve optimal results.

Question 7

Can my friend and I have a treatment at the same time?

Accepted Answer

Yes, we have the capacity to perform two treatments at the same time. If you would like to make a booking together, please give us a call to arrange this.

Question 8

How long will it take for me to see results with my skin treatments?

Accepted Answer

It is difficult to provide a definite answer to this question because there are so many internal and external factors that affect the way a skin responds to treatments. One facial will leave your skin feeling glowy, hydrated and healthy but is unlikely to create a significant difference in a skin condition (like acne, for example) because consistency is key when it comes to skin health so we always recommend a course of treatments as well as a good homecare routine that includes both internal and external support, in order to achieve results. Your individual goals and expectations can be discussed in more detail during your in-depth consultation.

Question 9

Can my children come with to my appointment?

Accepted Answer

At AE Bodybar, we're dedicated to providing a truly relaxing and rejuvenating experience for all our clients. To ensure a peaceful atmosphere, our treatment and relaxation areas are reserved for clients receiving services. This means that while we love to see your little ones, for their safety and the comfort of all our guests, we kindly ask that visitors (including children) don't accompany you into the treatment areas. We understand this might not always be ideal, and we're happy to recommend childcare options in the area if needed! Just let us know when you book your appointment.

Question 10

What are your age requirements?

Accepted Answer

To ensure a peaceful and enjoyable environment for all our guests, we kindly ask that visitors be at least 12 years old. For teenagers ages 12-17, a permission slip signed by a parent or legal guardian is required before your appointment. This just helps us ensure everyone has a comfortable and safe experience. If you're under 18, we also ask that you're accompanied by a parent or legal guardian during your visit. This way, they can be there to answer any questions you might have and help you relax and enjoy your spa day!